We are Hartfield Applecross Limited, a subsidiary of The Applecross Trust. We comprise a 4* hostel, Bunkhouse, residential accommodation, gym, workshop and staff accommodation. We are a relatively young organisation, having been set up in 2019, and have big, exciting ideas for development. Which is why we are looking for new team members to take the business forward.
We are located just back from the main hubbub where, in the Summer months, it can be busy. But Hartfield, although fully booked throughout the season, remains peaceful and quiet.
Applecross is a remote peninsula in the north-west Highlands. Life is different here. There are no cinemas, very few shops and bars, no supermarkets, soft play, or taxis. But if you love the outdoors, nature, open spaces, and a welcoming highland community, this might be the place for you.
At Hartfield we offer our employees:
• a great working environment
• friendly work colleagues and approachable management
• refreshments at break time
• on-site gym membership
• flexible shifts
• Living Wage for housekeeping and reception staff
• employee pension and holiday pay
• health & wellbeing support
• training
• input into future development
If this sounds like something in which you might be interested, take a look at our current vacancies below:
Location: Hartfield House Hostel, Applecross
Contract: Seasonal (1 April - 31 October)
Hours per week: 37.50 hours
Accommodation: Live in accommodation if required (monthly utility charge only)
Are you looking for a job that is challenging and fast paced, rewarding and diverse, but is also located in one of the most breathtaking environments in the UK? If you love the outdoors, nature, peace and wilderness, this might just be the job for you.
Hartfield House Hostel is situated in Applecross, at the foot of the Bealach na Ba, surrounded by mountains and framed by the crystal clear waters of the Inner Sound.
Whilst your day job will be busy, and you will meet all kinds of interesting people, outside of work you can truly get away from it all. And if you enjoy outdoor activities, there is everything from mountain biking and road cycling to wild swimming, climbing and trail running available from the doorstep.
We are recruiting a Hostel Manager to join our friendly team at Hartfield. We are a 4* hostel and Bunkhouse and together offer 50 beds.
You will be experienced in hostel or hotel management, a great communicator who wants to work as part of a team but can also work solo.
About the role:
Reporting to the Operations Manager, you will:
• provide professional, efficient and effective day-to-day business hostel management
• manage the housekeeping and reception staff, producing weekly rotas, and using the Bright HR system for administration with the team
• deliver a high level of service and standard, ensuring that the accommodation is clean, in good working order, secure, and safe
• also to ensure that the team are welcoming towards guests and complying with Hartfield ethos
• manage the guest experience, online and in person, including dealing with feedback, reviews and complaints in a timely and professional manner
• take all reasonable steps to ensure the health and safety and security of the guests, employees, volunteers and visitors at all times
• development priorities, statutory compliance, risk assessments, policies and procedures
• assist in the marketing, promotion and development of the hostel so as to maximise the potential annual accommodation, food, beverage and other hostel sales income, thus safeguarding the financial viability of the hostel.
We offer:
• training on the systems being used at Hartfield
• progression for anyone looking for a career within hospitality
• a work life balance through the provision of flexible working hours
• the opportunity to be part of the Applecross community and the Hartfield family
• access to our Health & Wellbeing facility which includes counselling and support
• employers pension
• gym membership
Application Information:
Please apply with your CV and covering letter, answering the following questions (using examples, where appropriate. You can draw information from our website and social media). A CV alone is not sufficient and will not be considered:
• What do you know about Applecross, the Hostel and why do you want to work with us?
• What does a good 'customer experience' mean to you?
• What values are important to you and why do you believe you would fit in well with our team?
You must be able to present evidence of your right to work in the UK before starting with us.
Contact information:
Please send your CV, covering letter and answers to: jessicawhistance@yahoo.co.uk. Please also direct any queries to this address.
Job application closing date 30 March 2024.
T: 01520 744333
Company no. SC624423
VAT registration no. 345556679
